top of page
All Posts


What is data storytelling? (And why it matters for your team)
Most teams that work with data are good at analysis. They can pull a report, run a model, build a dashboard. The hard part comes after these things, when they have to communicate what they found in a way that changes something. That's where data storytelling comes in. What is data storytelling? Data storytelling is the practice of communicating data insights using narrative. It's how you explain what the numbers show—along with what to do about them. It sounds simple. But it'

Kat Greenbrook
4 min read


Data storytelling vs data visualisation: what's the difference?
Data storytelling and data visualisation are often treated as the same thing. They aren't, and understanding the difference changes what your team builds, and whether it actually works.

Kat Greenbrook
3 min read


Over-control bias: what people have in common can hide how their group is treated differently
“Women just choose lower-paid jobs” is a common answer to the gender pay gap. Here’s how comparing people in the same job can hide the rest of the story.

Kat Greenbrook
5 min read


The McNamara fallacy: the economy runs on work nobody measures
It's one of the first questions we ask when we meet someone.
For parents at home with young children, the answer is often "no", and official data agrees. This post explains the McNamara fallacy, how it leaves unpaid work out of the numbers, and what to do about it if you work with data about people.

Kat Greenbrook
5 min read


Determinants of health: people can only choose from the options they have
This is something I often hear about health. But people can only choose from the options they have, and data about people often reflects those options. This post explains the determinants of health and what they mean for anyone who analyses data about people.

Kat Greenbrook
5 min read


Survivor bias: we only hear from the people who made it
Success stories and datasets can leave out the people who didn't make it. How survivor bias props up meritocracy, and how to spot it in your data.

Kat Greenbrook
5 min read


Shifting baselines: every generation has a different starting line
Each generation judges the world by the conditions it first met. Shifting baseline syndrome, a concept from fisheries science, shows why older and younger generations talk past each other on housing in Aotearoa.

Kat Greenbrook
4 min read


Goodhart's Law: the danger when a metric becomes a target
Most of what organisations care about is hard to measure, so we measure something else instead. Those proxy metrics work until someone attaches a consequence to them. Here's what happens next, and four things you can do about it.

Kat Greenbrook
3 min read


Dashboards and data stories: knowing when to use which
Dashboards and data stories are often treated as interchangeable. They aren't, and using the wrong one for the wrong situation means the communication fails regardless of how well it's built.

Kat Greenbrook
3 min read


The average isn't the story
The average is one of the most used numbers in business. It's also one of the most reliably misleading. Here's what it tends to hide, and why that matters for how you tell stories with data.

Kat Greenbrook
4 min read


Why your team's data isn't landing with stakeholders
Most data teams are good at analysis. The harder part is communicating what they found in a way that stakeholders actually act on.

Kat Greenbrook
3 min read


How to understand what motivates your audience
Knowing who your audience is gets you started. Knowing what motivates them is what gets your data story acted on.

Kat Greenbrook
3 min read


How to prioritise your audience when communicating data
Most data professionals think about their audience after they've built something. The Stakeholder Matrix is a tool that shifts that thinking to where it belongs—before you start.

Kat Greenbrook
3 min read


How to use AI in data storytelling
AI has made its way into most data teams, and it can help with data storytelling too — if you give it the right context first. Here's where AI is useful, and a free set of customisable prompts to put it to work.

Kat Greenbrook
3 min read


How to tell a data story when your audience is hostile
Most advice about data storytelling assumes a receptive audience. But that's not always the room you're in. Here's what helps when it isn't.

Kat Greenbrook
3 min read


The myth of neutral data
In meetings, you'll hear "the data speaks for itself." But data comes from a world already shaped by systems of power. Here's what that means for how we communicate it.

Kat Greenbrook
3 min read


What is the PGAI Framework?
Most data stories fall flat because they're missing a layer of context. The PGAI Framework (Problem, Goal, Action, Impact) is a structured way to find it before you start communicating.

Kat Greenbrook
3 min read


What is social data literacy?
Every dataset is the product of choices. Most of the time those choices go unexamined because defaults are invisible. Social data literacy is the ability to see them.

Kat Greenbrook
3 min read


How to decide what data to analyse (a five-step framework)
Most people working with data have access to more of it than they can meaningfully use. The result is paralysis. This five-step framework gives your analysis direction before you begin.

Kat Greenbrook
3 min read


Compliance reports don't tell stories
Compliance reports don't explain themselves. The data stories are there, but someone has to find them. Here's the process I used to pull one out of Wellington City Council's 2024/25 annual report.

Kat Greenbrook
7 min read
bottom of page
